LuckyLion Terms and Conditions

Welcome to LuckyLion. These Terms and Conditions govern your use of our website, luckylion.casino, and all services we provide, including our casino games, live dealer tables, bonuses and promotions. By registering an account with us, you confirm that you have read, understood and agree to be bound by these terms in full. If you do not agree with any part of this document, you must not use our platform.

Eligibility and Account Registration

At Lucky Lion, we require all players to be at least 18 years of age, or older where the laws of their country of residence set a higher minimum age. We may request proof of age at any time, and you agree to provide valid documentation upon request. Registration is mandatory before you can play for real money at LuckyLion; we do not operate a no-account casino model.

• You may hold only one account with us; additional accounts are treated as fake accounts
• We suspend duplicate accounts without compensation or refund, and reclaim any winnings or bonuses accrued on them
• We prohibit creating an account for a bot or any programmed device
• You must provide accurate, current and complete information when registering

Our Lucky Lion platform is intended for players in Europe and the United Kingdom, and account currencies are quoted in EUR and GBP. We do not accept players from the United States of America, France, or the Netherlands, including its overseas territories. Residents of these restricted territories must not attempt to register or play at LuckyLion.

Restricted Jurisdictions and Game Availability

In addition to our country-level restrictions, certain game providers impose their own territorial limitations. We are required to honour these provider-level restrictions across our library. NetEnt titles, for example, are unavailable to players in 49 territories, including Australia, Belgium, Denmark, France, Italy, Portugal, Spain, Sweden, Switzerland and the United Kingdom. Games such as Planet of the Apes, Vikings, Narcos, Street Fighter and Fashion TV each carry their own individual country lists, and the Universal Monsters series may only be played in 31 named territories. We at LuckyLion reserve the right to restrict access to specific titles based on your detected location at any time.

Welcome Bonuses and Promotions

Our Welcome Bonuses offer up to 10,000 EUR / GBP plus 600 free spins spread across your first five deposits. Here at LuckyLion, we structure this package as follows: a 125% match up to 2,000 EUR plus up to 125 free spins on your first deposit, 150% up to 2,000 EUR plus 125 free spins on your second, and further matched bonuses on your third, fourth and fifth deposits. The minimum deposit to qualify for our first deposit bonus is 20 EUR.

Our First Deposit Bonus carries a 125% match regardless of deposit size, up to a maximum bonus of 2,000 EUR. Free spins scale with your deposit amount, starting at 50 spins from a 20 EUR deposit and rising to 125 spins from 200 EUR, credited on Pot of Fortune by Pragmatic Play at 0.20 EUR per spin. Wagering requirements are set at x35, with a maximum win from the bonus capped at seven times the bonus amount, and winnings from free spins capped at 200 EUR. This offer remains valid for 7 days after activation, and only eligible slot games count towards the wagering requirement. VIP players may instead qualify for our Elite Welcome Pack, offering 150% up to 10,000 EUR plus 150 free spins on each of the first five deposits.

LuckyLion also runs daily reload promotions, including a Monday Reload, Tuesday Free Spins, Wednesday Mystery Reload, Thursday Boost, Friday Free Spins, Saturday Reload and Sunday Mystery Reload. We reward e-mail verification with 10 free spins. All bonus offers are subject to our separate bonus terms, wagering conditions and eligibility rules, which we may amend or withdraw at our discretion.

Verification and Account Security

We require verification before any winnings are paid out. As part of this process, we may ask you to submit a valid passport or other government-issued identification, proof of residence, and proof of ownership of the financial accounts used on your profile. E-mail verification by activation link may also be requested. We may also require a verification call; your account remains unverified and your winnings unpaid until that call takes place. If you refuse to arrange a call within 14 days of our request, we reserve the right to confiscate your winnings and terminate your account.

We may run an international sanctions check where we deem it necessary, and high-risk or politically exposed customers are subject to enhanced due diligence. Once verification is passed, withdrawal processing begins, with the final timeframe depending on your chosen payment method; VIP accounts are processed with priority at Lucky Lion.

Deposits, Withdrawals and Cryptocurrency

We accept deposits and process withdrawals in EUR and GBP. Cryptocurrencies may be used to place wagers at LuckyLion, but we do not treat them as fiat currency, and we do not exchange cryptocurrency to fiat or back at any stage. Crypto deposits and withdrawals must be made from the same device and IP address used throughout; a withdrawal requested from a different device or IP triggers an additional check on our end. The minimum deposit for our first deposit bonus is 20 EUR.

VIP Club and Loyalty Program

Our VIP Club at LuckyLion is open to players who reach a cumulative total of 2,500 EUR / GBP; a membership form must be completed to join. Members of our Lucky Lion VIP Club receive exclusive bonuses, increased cashback, withdrawal priority, raised withdrawal limits, member-only tournaments and promotions, private events, and a personal manager. VIP status held at another casino may be switched across to us. Faster withdrawals are offered to VIP players once verification is passed, subject to the limits of the chosen payment method.

We may terminate or suspend VIP Club membership at our discretion, and bonuses already awarded may be withdrawn retroactively where we see fit. Club membership is also lost if you close your account or if we close it on your behalf. Players holding an active balance must wager at least 10% of that balance per week; failure to do so may result in suspended withdrawals. Our Loyalty Program and Bonus Shop operate as separate sections alongside the VIP Club, and our Referral Program functions as an additional, distinct mechanic.

Customer Support and Communication

We provide live chat support, accessible from the sidebar of our website, available in English. As noted above, account verification at LuckyLion may include a phone call initiated by us as part of our standard compliance procedures. We encourage you to contact us promptly with any questions about your account, bonuses, or withdrawals.

Governing Law and Disputes

These Terms and Conditions, and any dispute arising from them, are governed by the laws of Curaçao. Any such dispute is subject to the non-exclusive jurisdiction of the courts of Curaçao. We encourage all players to review these terms periodically, as we may update them from time to time to reflect changes in our services, regulatory requirements or business practices. Continued use of LuckyLion following any update constitutes your acceptance of the revised terms.

Changes to These Terms

We reserve the right to amend these Terms and Conditions at any time without prior notice. Material changes will be reflected on this page, and we recommend that you check back periodically. Your continued use of our services after changes are posted signifies your acceptance of the updated terms.